PRIVACY POLICY

Sencam Solutions receives and/or collects information when we operate and provide our Services, including when The User installs, accesses, or use our Service. Information is received either by being provided by the user, collected automatically or via third parties.

Information provided by the User:

  • The User Account Information (for example Name, Surname, Address, Telephone/Cellphone number, Email address etc)

  • User Support. The User may provide us with information related to The User’s use of our Services, such as User support. For example, The User may send us an email with information relating to our app performance or other issues.


Automatically Collected Information:

  • Usage and Log Information. We collect service-related, diagnostic, and performance information such as performance logs and reports.

  • Device and Connection Information. We collect device-specific information when The User install, access, or use our Services such as IP addresses, mobile network information including phone number, and device identifiers etc.

  • Cookies. We use cookies to operate and provide our Services, including to provide our Services that are web-based, improve The User experiences, understand how our Services are being used, and customize our Services.


Third-Party Information:

  • Third-Party Providers. We work with third-party providers to help us operate, provide, improve, understand, customize, support, and market our Services. For example, we work with companies to distribute our apps, provide our infrastructure, delivery, and other systems These providers may provide us information about The User in certain circumstances; for example, app stores may provide us reports to help us diagnose and fix service issues.


So then, how do we use information?

  • Our sole aim with the information used is to provide you with alerts (if so requested) when your sensors are either triggered or breaches the limits as defined by you, and to then display the results of such alerts/breaches on the message board so that you have a partial history of events.

  • We also use your username and password to verify that it is you looking at the message board and/or receiving alerts as we do not want anyone else to have access to your device information and finally,

  • We use your information to turn notification messages and data displays on or off as per your request

Advertising:

  • We do not allow any advertising on our mobile App, period. You will therefore not see any annoying banners that gets in the way and as such we also do not collect any information to sell or to provide to any third parties for marketing purposes.

 

Langton St, Olifantsfontein, 1692, South Africa

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